689bt's Privacy Policy
Your personal information is very important to us. This policy explains in detail how 689bt collects, uses, and protects your information through SSL encryption.
Introduction & Scope
Welcome to 689bt. This Privacy Policy ("Policy") describes how 689bt ("we", "our", "the Company") collects, stores, processes, and protects the personal information of users ("you", "your") through our website https://689bt.bar.
This Policy takes effect as soon as you visit and use our website. By using 689bt's services, you confirm that you have read and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
We believe transparency is the foundation of trust. That is why this Policy clearly states what types of information we collect about you, how that information is used, and the steps we take to keep your information secure. 689bt always places the highest importance on user privacy in accordance with the applicable laws and regulations of Bangladesh.
Data Collection
689bt collects information in two main ways: (a) information you provide directly, and (b) information collected automatically through your use of the service.
2.1 Information You Provide Directly
The following information is supplied to us by you:
- Identity information: full name, date of birth, and verification details related to your national ID (for age confirmation)
- Contact information: email address and mobile number
- Financial information: transaction-related details associated with your bKash, Nagad, Rocket, or Upay account (we do not store full account numbers)
- Support communications: messages you send via live chat and email
- Account credentials: username and encrypted password
2.2 Automatically Collected Information
When you use 689bt, the following technical information may be collected automatically:
- Device & connection information: IP address, device type, browser version, and operating system
- Usage information: pages visited, session duration, click and navigation patterns
- Transaction history: deposit and withdrawal amounts, dates, and methods (as per site records)
- Gaming activity: types of games played, session data, and betting history
Purpose of Data Use
We use the information we collect only for lawful and necessary purposes. 689bt processes your information for the following reasons:
3.1 Service Delivery & Operations
- Creating, managing, and securing accounts
- Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
- Providing bonuses, VIP rewards, and promotional benefits
- Running gaming and betting services smoothly
3.2 Communication & Support
- Providing customer support via 24/7 live chat and email
- Notifying you of important account updates and policy changes
- Sending security-related notifications
3.3 Security & Compliance
- Preventing fraud and unauthorized access to accounts
- Ensuring age verification (for users 21+)
- Enforcing responsible gaming policies
- Fulfilling applicable legal obligations
3.4 Platform Improvement
- Analyzing and improving website performance and user experience
- Planning new features and services
- Identifying and resolving technical issues
Cookies & Tracking Technologies
The 689bt website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Types of Cookies We Use
- Essential cookies: These are required for the core functionality of the website, such as maintaining login sessions and ensuring security. They cannot be disabled.
- Performance cookies: These collect anonymous statistics about website usage that help us improve our service.
- Functionality cookies: These remember your preferences such as language selection and provide a personalized experience.
4.2 Cookie Controls
You can control or reject cookies by changing your browser settings. However, disabling essential cookies may cause some 689bt services to not function properly. Contact our support team to learn more about managing cookies.
Data Sharing & Disclosure
689bt does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with certain trusted third-party service providers who perform specific functions on our behalf, such as payment processing (mobile financial services like bKash, Nagad, Rocket, Upay), technical infrastructure, and game providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others). These partners are required to comply with our privacy standards and receive only the information necessary to provide the specific service.
5.2 Legal Obligations
If required by law, court order, or direction from a government authority, 689bt may be compelled to disclose information to the relevant authority. We will always seek to comply with applicable law and will notify you where possible.
5.3 Fraud Prevention
Limited information may be shared with other parties where necessary to prevent fraudulent activity, money laundering, or any other illegal conduct.
5.4 Business Transfers
In the event of a sale, merger, or transfer of 689bt's business, user information may form part of the transferred assets. In such cases, we will notify you in advance and the new party will provide protections similar to those in this Policy.
Data Protection & Security
689bt uses industry-standard security measures to keep your information safe. Our platform operates as a secure and reliable environment.
6.1 Technical Security Measures
- SSL Encryption: All data transfers on our website are secured through SSL (Secure Sockets Layer) encryption, which keeps information exchanged between your browser and our servers safe.
- Encrypted Storage: Sensitive information, especially passwords, is stored in encrypted form. No staff member or third party can view your password.
- Firewall & Access Controls: Only authorized staff can access necessary information within our systems, and all access is logged.
- Regular Security Assessments: Our systems maintain the highest security standards through regular security reviews and updates.
6.2 Data Retention Period
689bt retains your information only for as long as necessary. All relevant information is retained for active accounts. When an account is closed or becomes inactive, the minimum information required to meet legal obligations is retained for a set period, after which it is securely deleted or anonymized.
6.3 Your Responsibilities
Alongside our technical measures, you also play a role in keeping your account secure. Use a strong password, do not share your login details with anyone, and log out at the end of your session if using a public computer. If you notice any unauthorized activity on your account, notify our support team immediately.
Your Rights
You have the following rights over your personal information. To exercise these rights, please contact our support team.
- Right to Access: You can request to know what information we hold in your account at any time.
- Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your personal information be deleted, though some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain circumstances you can request that the processing of your information be restricted.
- Right to Object: You can object to the processing of your information for specific purposes.
- Right to Data Portability: You can request to receive your information in a structured, machine-readable format.
To exercise any of the rights mentioned above, email us at [email protected] or contact us via live chat. We will process your request as quickly as possible.
Third-Party Services
689bt partners with various third-party game and technology providers to deliver a comprehensive gaming experience, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, JILI, PG Soft, Spribe, and Ezugi, among others.
These providers operate under their own privacy policies. They only receive access to the minimum information necessary to operate the service, and it is our policy to ensure that their data protection standards are consistent with our requirements.
8.1 Payment Service Providers
Our payment services — bKash, Nagad, Rocket, and Upay — operate under their own privacy policies and security standards. These services collect only the financial information necessary to process transactions. We do not store complete financial account details.
8.2 External Links
The 689bt platform may contain links to third-party websites. 689bt is not responsible for the privacy practices of those websites. We recommend that you review the privacy policy of any external site you visit.
Protection of Minors
689bt is intended for individuals aged 21 and above only ("For Ages 21+"). We do not knowingly collect any personal information from minors.
We apply age verification methods during the registration process. If we become aware that a minor has provided information, we will immediately close the relevant account and securely delete the collected data.
If you are aware that a minor has created an account or provided information on our platform, please contact us at [email protected]. To learn more about responsible gaming, please visit our Responsible Gaming page.
Policy Changes
689bt may update or revise this privacy policy from time to time. Changes to this policy may be made in response to service improvements, legal changes, or the adoption of new technology.
10.1 Notification of Changes
For any significant changes, we will:
- Display the updated date on this page
- Send a notification to the registered email address for important changes
- Inform you of the changes when you log in to the platform
10.2 Your Consent
Continuing to use 689bt after the updated policy has been published will be taken to mean that you have agreed to the revised policy. If you do not agree with the changes, you may request that your account be closed.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. 689bt takes user privacy matters seriously and is committed to responding appropriately to all requests.
Live Chat: Available 24/7 — in both Bengali and English
Email: [email protected]
For privacy-related requests, please include "Privacy Request" in the subject line so we can forward your message to the right team promptly.
This policy should be read alongside the 689bt platform's Terms and Conditions and Responsible Gaming Policy. Together, these policies form the complete framework governing your relationship with 689bt.